Natural Furniture Store Return Policy

1. General Returns:

  • We accept returns and issue refunds for items in perfect condition within a maximum of five days from the date of purchase.
  • To be eligible for a return, the item must be in perfect condition, and free from dents, stains, or any other damage that may have occurred after purchase.

2. Special Orders:

  • Special orders are subject to a 20% restocking fee.
  • To qualify for a return and refund on a special order, the item must be returned in perfect condition within the specified five-day return period.

3. Used Furniture:

  • We take pride in offering brand-new, high-quality furniture. Therefore, we cannot accept returns on used pieces of furniture. Please ensure the item is in perfect condition when returning.

4. Layaways:

  • Layaways may be canceled with a full refund within 30 days of initiating the layaway.
  • No refunds will be issued for canceled layaways after the 30-day period.

5. Custom-Finished Items:

  • Custom-finished items are non-returnable. Please carefully consider your choices before placing an order for custom finishes, as we cannot issue refunds for such items.